Employment
Wendella is currently seeking qualified applicants for the 2009 season. Inquiries should be sent to jobs@wendellaboats.com Please include a brief description of experience, phone number and what position you're applying for. Full and part-time positions are available.
Download your Wendella Employment Application Here.
Captain
The Captain shall have the sole responsibility for insuring the safety and security of the vessel, the passengers and the crew at all times. They shall be licensed by the United States Coast Guard to operate the vessel and insure that all rules and regulations are followed as set forth for each vessel they are assigned to operate. The Captain will also assume responsibility for seeing that the vessel and its crew are ready to accept passengers and provide the tour and associated activities in a professional and timely manner.
Due to USCG regulations, must be a United States Citizen and have, or are in the process of obtaining a TSA TWIC Card.
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Vessel Crewmember
The crewmember is an integral part of the safe operation of all vessels. They are charged with carrying out those tasks which support the captain and allow for the vessel to function in its role as a tour boat. This includes, but is not limited to, securing the vessel, maintaining the vessels cleanliness, providing manpower for tasks as assigned, and assisting in providing the necessary comforts and safety of the passengers. The crewmember should at all times present a professional and positive image for the company. The crewmember should be visible at all times and interact with the passengers on a regular basis in order to provide quality customer service.
Due to USCG regulations, must be a United States Citizen. Some crew positions may require a TSA TWIC Card.
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Tour Guide/Greeter
The tour guide/greeter has as their primary responsibility the delivery of a well - articulated, informative and entertaining interpretation of the history and architecture of the city of Chicago, with a special focus on the Chicago River. Their narration must meet the guidelines as set forth by the company and its Tour and Education Coordinator and will be the result of a special training program established to train narrators/greeters for the tour. The narrator/greeter will play an important role in customer relations and customer service, meeting and greeting passengers as they embark and disembark the vessel and answering questions about the tours and general questions about Chicago.
A Tour Guide/Greeter will also be trained, and me be called upon to assist in vessel operations by acting as an additional crewmember.
Due to USCG regulations, must be a United States Citizen.
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Office Personnel/Ticket Sales
Customer service skills a must. Math skills are important. Foreign language skills a plus, but not required. Weekend availability may be necessary. Very heavy customer contact!
This individual will also be responsible for ticket sales for all rides offered by Wendella. In addition, they are responsible for completing all paperwork associated with the function of the office, act as a liaison between the boat crew and office, are responsible for the physical appearance of the office and when necessary, may be required to handle incoming telephone calls.
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Office Personnel/Customer Service
Customer service skills a must. Math skills are important. Foreign language skills a plus, but not required. Weekend availability may be necessary. Very heavy customer contact!
This individual has as the primary responsibility answering incoming telephone calls. They may also, upon request of a supervisor or manager, assist with ticket sales, order supplies and accept incoming orders.
Bartender
As an added amenity to our guests, all vessels have provided beverage service. Experienced bartenders are wanted for daily tours and special event charters. Must have experience setting up and running bar. Foreign languages skills a plus but not required.
Due to USCG regulations, must be a United States Citizen.
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