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As an added amenity to our guests, all vessels offer a snack and beverage service. There is also merchandise sold from the bar that the Bartenders are required to sell and maintain. There is cleaning and heavy lifting required for this position. Bartenders must be able to remain stationary for up to 2 hours, while making sales using a computer-based sales system. The position also requires cash handling skills. The Bartender must be able to transport supplies (including kegs) and provisions between our vessels and docks and move up to 50lbs.

Qualifications & Requirements:
– Must be 21 years of age or older.
– Illinois BASSET certification is required.
– Bartending experience is a plus, but not required.
– Must be friendly, enthusiastic, and hardworking.
– Customer service experience.
– Foreign language skills are a plus.
– Flexible or open availability.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.

The Captain shall have the sole responsibility for ensuring the safety and security of the vessel, the passengers, and the crew at all times. They shall be licensed by the United States Coast Guard to operate the vessel and ensure that all rules and regulations are followed, as set forth for each vessel they are assigned to operate. The Captain will also assume responsibility for seeing that the vessel and its crew are ready to accept passengers, provide the tour, and associated activities in a professional and timely manner. Duties include but at not limited to: ensuring passenger safety at all times; providing excellent customer service; piloting and maintaining control of company vessel on assigned route; conducting emergency preparedness drills; participation in required training programs; directing the handling of vessel lines and running gear; supervising the loading of equipment; posting a watch; assuring Vessel security protocols are executed; supervising and performing light janitorial duties; light maintenance; interacting with passengers; conducting safety inspections; managing assigned vessel crew in accordance with Company policy and USCG requirements; implementing company SMS and Security plans for the vessel assigned; light clerical duties, including completing reports and logs.

Qualifications & Requirements:
– USCG 100-ton Master license
– CPR/First Aid certification
– Obtaining a TWIC card, as required.
– Due to USCG regulations, must be a United States Citizen.
– Flexible or open availability. Weekend availability required.
– Ability to work outdoors with exposure to rain, snow, and extreme heat or cold.
– Ability to input data using a computer and other traditional means.
– Per USCG regulations, all Captains will be subject to random drug testing.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.

The Deckhand is an integral part of the safe operation of all our tour boats and the Chicago Water Taxi. They are charged with carrying out those tasks which support the captain and allow for the vessel to function in its role as a tour boat or water taxi. Deckhands will also be required to work on the docks doing bag screenings, security, and dock maintenance. The deckhand works in an outdoor environment, often exposed to rain and other elements, including slick or wet decks. Duties include, but are not limited to, securing the vessel, boarding, de-boarding, greeting passengers, maintaining the vessels cleanliness, providing manpower for tasks as assigned, and assisting in providing the necessary comforts and safety of the passengers. A deckhand may be called upon, in an emergency, to assist in the retrieval of a person in the water and perform training drills for this task by lifting up to 190lbs. The deckhand should always be visible and interact with the passengers and have the ability to observe, remain in a stationary position, and/or move about the vessel for up to 90 minutes. On a daily basis, this position will assist in the resupply of the vessel, which includes the ability to assist in the lifting of up to 50lbs. Weekend and holiday availability may be required.

Qualifications & Requirements:
– Must be friendly, enthusiastic, and hardworking.
– Customer service experience.
– Foreign language skills are a plus.
– Marine/boating experience is a plus, but not required.
– Due to USCG regulations, must be a United States Citizen.
– Must be 18 years of age or older.
– Flexible or open availability.
– Ability to work outdoors with exposure to rain, snow, and extreme heat or cold.
– Per USCG regulations, all deckhands will be entered in a random drug testing pool.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.

The Guest Service Ambassador (GSA) is often our first point of contact. The GSA is responsible for ensuring the Wendella guest experience is a positive one. Mostly positioned throughout the docks, the GSA is required to stand, often on warm days, and in the winter on cold, wet pavement for hours at a time. The GSA will answer all questions about Wendella’s tours and services as well as the Chicago Water Taxi. Guests will often look to the GSA to answer general questions about Chicago, which may include directions or activity recommendations. The GSA will also assist the crew and ticket office with lining up and boarding passengers, scanning tickets, keeping the dock clean, and occasionally transporting supplies weighing up to 50 pounds. The GSA will also assist with any other tasks that may be needed for the smooth operation of the dock. This fun, outdoor position includes heavy customer contact and requires standing and affords an opportunity to interact with guests from around the world. The GSA needs to move between our docks which requires ascending/descending stairs frequently.

Qualifications & Requirements:
– Ability to work outdoors where you are exposed to rain, snow, extreme hot and cold temperatures.
– Foreign language skills are a plus, but not required.
– Flexible or open availability. This position may require weekend/holiday availability.
– Must be friendly, outgoing and enthusiastic!
– Prior customer service experience is a plus.
– Hotel/Hospitality/Tourism industry experience is a plus.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.

This is a skilled position performing watchman and custodial duties in support of our docks and boats after normal business hours. The position requires detecting and deterring unauthorized access to either the vessels or docks. This is an un-armed position, so the ability to communicate with law enforcement if needed, is required. The position requires the use of various communication devices, security equipment, and standard cleaning equipment, including mops, brooms, vacuum cleaners and other custodial equipment. This is an outdoor position that involves ascending/descending stairs and moving between docks and vessels. The Overnight Watch & Maintenance position requires the ability to stand for up to 2 hours without a break in various weather conditions including heat, cold or rain. On most days, the person filling this job must be able to work alone, unsupervised and occasionally move up to 50lbs. The shifts are typically 12 hours, from 8:00pm-8:00am.

Qualifications & Requirements:
– Monitors the facility’s security system.
– Makes regular rounds of the facility.
– Performs light custodial duties as assigned.
– Keeps premises in clean and orderly condition.
– Removes litter and waste as needed.
– Cleans boats and docks.
– Ability to work outdoors with exposure to rain, snow, and extreme heat or cold.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.

Maintenance is responsible for assisting Captains and management in the safe operation of Wendella Facilities and Vessels. He/she is charged with carrying out those tasks that support the mechanical, electrical, propulsion and power plant elements of the Wendella fleet and facilities. They assist in ensuring the vessel functions safely in its role as a tour boat or Water Taxi. This includes, but is not limited to, securing the vessel during docking, undocking and while underway, maintaining vessel cleanliness, providing manpower for tasks as assigned, performing security surveillance and assisting in providing the necessary manpower to accomplish required preventative maintenance on Wendella equipment. Security sweeps, janitorial duties, and other troubleshooting is required.

Qualifications & Requirements:
– Must be at least 18 years old.
– Qualified as to sight, hearing and physical condition to perform duties.
– Physically able to perform all tasks associated with the protection and evacuation of passengers during emergency situations.
– Must be able to use a computer to complete work orders.
– Experience with boat a plus, but not required.

*Successful candidates will be required to complete a pre-employment drug test and criminal background check prior to an offer of employment. Wendella is a drug-free workplace. Safety-sensitive positions are enrolled in a random drug testing program.